7-Day 100% Money-Back Guarantee
We are fully dedicated to delivering a top-notch IPTV service at the most affordable rate conceivable. Should you find that our products fall short of your expectations or if, in any way, our service does not meet your standards of excellence, we present a straightforward 100% money-back guarantee for a duration of 7 days.
Simply put: You can claim a refund for any purchase made within the last 7 days. Users can effortlessly initiate a refund process for their entire payment in just a few simple steps.
Post the 7-Day Guarantee: Prorated Refunds
What if you encounter an issue after utilizing your subscription beyond the 7-Day Money-Back Guarantee period, and we are unable to resolve the problem with the IPTV?
In such a scenario, we will only charge you for the duration during which you used the IPTV, refunding the remainder of your money.
Example of Prorated Refund:
Suppose you acquire a 12-month subscription at 65 euros, and you only utilize the IPTV for 3 months before facing an issue and seeking a refund. In this case, we will bill you for 24 euros (3 months of usage), refunding the remaining 41 euros to you.
Support and Assistance
Furthermore, we make every effort to ensure our customers do not encounter obstacles or feel discouraged during the process. If you encounter any challenges, please do not hesitate to reach out to us.
We provide comprehensive support, assisting with everything from setup to installation and technical troubleshooting. Our goal is always to fix the problem first so you can continue enjoying your service.
How to Claim a Refund
To initiate your refund under either the 7-day guarantee or the prorated policy, please contact us immediately:
- Contact our 24/7 Live Support via the chat widget on the website.
- Provide your Order ID and the date of purchase.
- If you are claiming a prorated refund (post-7 days), explain the technical issue that our support team was unable to resolve.